Call Us: (+357) 22 010835info@f2nv.com
 » Terms of Use

In this text we collect the terms of use and privacy policy of our customers and visitors to our site.

The company with the distinctive title "F2NV Services & Trading Ltd", established in Gala Tower, 2nd floor, 201 flat, 4 Menandrou str, 1066 Nicosia, Cyprus (from now on "F2NV" or “F2NV Services & Trading Ltd” or the Company or we), thanks you for visiting our website.

Intellectual Property of F2NV Services & Trading Ltd

All intellectual property rights (including copyrights, rights in software, photos, rights in databases, patents, know-how, trademarks, logos, trade names and other trademarks as well as other similar rights such as listings) related to our site belong to F2NV Services & Trading Ltd. This also applies to any modifications to our website, www.f2nv.com .

1 Introduction

1.1 This information is intended to provide you with information about how our Company manages your personal data, as well as the rights you have as data subjects.
1.2. Protecting your privacy when processing your personal data and the security of all business data is an important issue that we take into account during our business operations. The processing of personal data collected during your visit to our websites is confidential and exclusively in accordance with applicable EU law.
1.3. Personal data protection and information security are part of our company policy.
1.4. Collection, maintenance and general processing of personal data
Personal data is any information that is referenced and identifies or identifies an individual, such as name, address, place of residence, telephone number, e-mail address, occupation, financial status, photographic material. In addition, we collect any other information you make available to our Company on your own initiative when you communicate with us.

2. We collect, process and maintain personal data

2.1 In this statement, the company "F2NV Services & Trading Ltd" or "F2NV" refers to the company "F2NV Services & Trading Ltd", acting as controller of personal data in the sense of the law.
2.2 The purposes and the manner in which your personal data is collected, used and / or communicated to third parties by the Company are determined by the Company and are specified in this statement.
2.3 In particular, the name, surname and other personal data, including IP addresses, only if you have given us your explicit consent (eg as part of a registration, inquiry, competition or contract); with the exception of the application of relevant legal dictates, indicatively indicating the need to process personal data in the framework of a statutory obligation by F2NV Services & Trading Ltd or in the context of executing a contract with a contractor the subject of the personal data.

3. Type of Personal Data and Processing Method

3.1 In the context of our existing relationship, we may collect personal data, including the following:
(i) Name, contact details, occupation, employer and job and other identifying information such as VAT and of the data subject.
(ii) Financial information, such as bank account information, other relevant information for your billing and tracking needs,
(iii) Any other information you disclose to the Company on your own initiative in order to work on your behalf and in your communication with us.
3.2 Any data that you may have provided to the Company regarding other persons (eg your partners, etc.) will be processed by us in accordance with the terms of this statement. You are responsible for the accuracy of these data and information, while at the same time you must ensure that the above subjects are aware of the personal data provided by you and of how they will be processed by the Company.

4. Purpose of processing personal data

4.1 Your personal data will be used in the context and for the needs of servicing and managing our relationship of cooperation, in particular for the fulfillment of our obligations and / or legal obligations of the Company and / or for its legitimate business purposes, bids, invoices etc.
4.2 We will process only those personal data that are relevant to and related to a particular processing purpose and we will always try to limit the use of your personal data to what is strictly necessary.
4.3 Your personal data may be used for the purposes indicated:
(i) Managing and monitoring the course of our cooperative relationship, including the conduct and monitoring of any money transactions, as well as judicial and extrajudicial actions, on a case by case basis,
(ii) For internal operational and computerized service purposes and / or for statistical purposes.
(iii) We will also use your personal data to improve the operation of our Companies and to communicate with you in accordance with the framework established by the applicable national and European laws on the protection of personal data.

5. Transmitting personal data to third parties for processing

5.1 Your personal data we collect is stored on secure servers located in Greece. Your personal data will only be available to appropriately authorized employees and / or associates of the Company who are entrusted with tasks relating to the management of the relationship between us.
5.2 In the context of the Company's operation, we may disclose your information to service providers, external partners, and other natural or legal persons with whom we work or may cooperate, directly or indirectly, for these purposes. These vendors may perform processing operations on your personal data on our behalf. We forbid these suppliers to use the above information or to disclose it for any purpose other than the provision of services on our behalf.
5.3 We will ensure that your personal data is adequately and properly protected when communicated to authorized third parties.
5.4 We may decide, for strategic or other business purposes, to sell or transfer our business in whole or in part. As part of this sale or transfer, we may pass on information that we have collected and stored, including your personal data to any party involved in the sale or transfer.
5.5. As part of the processing described in this update notice, we may assign or disclose your personal data to third parties established outside the EEA. Therefore, your personal information may be processed by non-EEA personnel working for us or for one of our suppliers. Such staff may be employed, inter alia, in the provision of support services.
5.6 No matter in which country your personal data is disclosed, we will disclose your personal data only in those cases where there is a strict need for that and always with appropriate security guarantees (such as the Standard Contractual Clauses).
5.7 By way of exception, we may disclose your personal information to third parties, including the competent police and prosecuting authorities, only if there is a statutory obligation to do so, or we are obliged by decision, order or order by a judicial, regulatory or public authority.

6. Time period for keeping personal data

6.1. We will keep your personal data for as long as is strictly necessary for the purpose of collecting it, and in accordance with the relevant legislation. Your personal data we collect pursuant to this Agreement will be respected after the termination of our existing cooperation with a view to complying with any of our statutory obligations and for serving the legitimate business interests of the Company.
6.2. Where your personal data is not necessary for the above purposes, it will be destroyed safely.

7. Use of cookies

7.1 Cookies are small text files stored on your computer. With the help of these files it can be detected if your finished device has already contacted our website. Reading cookies allows us to customize your website and make it easier for you to use.
7.2 Cookies of F2NV Services & Trading Ltd. The www.f2nv.com website uses cookies and active elements (eg JavaScript) to keep track of visitor preferences and optimize its design.
7.3 Third-party cookies: Our website, www.f2nv.com incorporates content and services from other providers (eg Facebook, Google, Linkedin), who in turn can use cookies and active data. F2NV Services & Trading Ltd has no influence on the processing of personal data by these providers.
7.4 Disabling and deleting cookies: When you visit our web pages, you ask for a Cookie-Layer Pop Up window if you allow cookies that are on our web pages or you want to disable them in the settings.
If you decide not to allow cookies, then an Opt-Out cookie is set in your browser. The Opt-Out system means that natural or legal persons can declare their objection to the processing of their data directly to the controller. This cookie only serves to match your complaint. Disabling cookies may, however, lead to some features of our site being no longer available. Note that an Opt-Out cookie for technical reasons can only be used for the Browser from which it is set. When you delete cookies or use another Browser or other end device, you must perform the "Opt-Out" rebuttal operation again.
However, the setting feature does not cover those cookies that were placed during your visit to third party websites by other providers. However, through your Browser you can delete all Cookies at any time. So consult your browser's help functions. And this can still lead to some special features being no longer available to you.

8. Using retargeting tools

8.1 To optimize the online marketing of F2NV Services & Trading Ltd we use retargeting technologies. So the offer on the internet is made more interesting for you and is tailored to your needs.
8.2 By using cookies that capture your interest in our products and services as well as our usage behavior analysis, we can serve you with personalized and relevant advertising on our Retargeting partners' websites, such as Google Ads. But this happens anonymously, so you can not recognize it through retargeting.
8.3 Retargeting tools are only used if you have given us your consent. Therefore, you must have accepted the use of the relevant cookies as described in Article 6.

9. Use conversion tracking

9.1 To make our online offer for our users as attractive as possible, we use so-called conversion tracking.
9.2. Our conversion tracking partners, such as Google Ads, place a "cookie" on your computer, if you come to our website through an advertiser of your partner. These cookies expire after 30 days. If you visit some of our pages and the cookie has not yet expired, then we and our individual partner tracking partner can recognize that someone has clicked on the ad and was promoted to our site. Cookies cannot be tracked through our website. The information collected with the help of the conversion-cookie is used to create conversion statistics and to verify the total number of users who clicked on the corresponding ad and were promoted to a page marked a conversion-tracking- tag. But this happens anonymously, so you can not recognize it through conversion tracking.
9.3 Use of conversion tracking is only used if you have given us your consent. Therefore, you must have accepted the use of the relevant cookies as described in Article 6.

10 Using Social Plugins or Add-ons

10.1 F2NV Services & Trading Ltd uses social plugins on social networks such as Facebook, Instagram and Google on its websites. Here are activation fields, such as "Facebook Like Button".
10.2 With the so-called double-click method, we protect you from the standard detection and evaluation of your visit to our websites by social network providers. If you visit a page of our site, which includes such plugins, these are initially disabled. Only when you click on the offered button plugins are enabled. With this activation, you get the connection to the social network and you signify your consent to the transmission of your data. If you press the corresponding button, the corresponding information is transferred directly from your browser to the social network and stored there. If you want to stop the transfer, you must turn off the plugin again.
10.3 When connected to a social network, the data collected during your visit may be cross-checked with your own stored member data. If you do not want the corresponding social network to match the data collected by your visit with your saved member data, you must disconnect before activating the Social Plugin from the social network.
10.4 For information on the purpose and scope of data collection, further processing and use of social networking data, and your respective rights and regulatory options to protect your privacy, please refer to the data protection guidelines of each social network.

11. Consent and withdrawal in a newsletter

11.1 When providing your personal information, we use it in order to be able to inform you of our products and services and possibly ask for your opinion on them, provided you have expressly given us your consent for the use your personal data for advertising and market research purposes. If we use a market research institute for research, then it acts as a processor solely on request and in accordance with the instructions of F2NV Services & Trading Ltd.
If you have given us your consent for advertising and / or market research, but in the future you do not wish to receive any advertising or inquire about our products and services from F2NV Services & Trading Ltd then you can revoke your consent at any time by contacting us at info@f2nv.com .
Your data will then be deleted or, if it is still necessary for pricing and accounting purposes, will only be used to manage our customer relationship.
11.2 On our websites you can subscribe to the newsletter. We will send you a Newsletter via e-mail, SMS, or push update, if you do the following before clicking on a link in a message that will explicitly confirm the activation of the newsletter download service. If you decide subsequently not to receive the newsletters of F2NV Services & Trading Ltd, you may terminate your subscription at any time by withdrawing your consent. The withdrawal of consent to receive a Newsletter via e-mail is via the link printed in the Newsletter or by e-mail to the service agents or our website management settings. A Mobile Newsletter is a recall by sending a "Stop" message to the distributor.

12 Using external links

The website of F2NV Services & Trading Ltd may include links to third party websites - with providers who are not affiliated with us. When you click on the link, we no longer have any responsibility - involved in the collection, processing and use of personal data transmitted to third parties by clicking on the link (such as the IP address or URL of the page , which contains the link), because third-party actions, as is normal, are beyond our control. For the processing of such personal data by third parties, F2NV Services & Trading Ltd is not responsible.

13 Safety

13.1 The service providers and service providers charged by F2NV Services & Trading Ltd are required to observe confidentiality and comply with the applicable EU and national law on the protection of personal data, the decisions of the competent authority and these terms.
13.2 F2NV Services & Trading Ltd takes all necessary technical and organizational measures to ensure the protection of the data we manage from falsification, loss, destruction or access by unauthorized persons or from unauthorized disclosure. Our security measures are continually improving, respectively, of the evolution of technology.

14 Information and Correction

Users have the right to request at any time information about the personal data stored for them and to know whether their personal data are processed or processed. In addition, users have the right to opt out at any time, including the correction, for the processing of their data. To this end, any request must be submitted in writing to F2NV Services & Trading Ltd, as detailed in clause 15.

15. Revocation and deletion

15.1 In addition, you may at any time revoke your consent to the collection, processing and use of your personal data in the future.
15.2. The deletion of personal data takes place when you withdraw consent to storage - and in general to processing - when the knowledge of personal data to fulfill the intended purpose is no longer necessary or when processing for other legal reasons is permissible.
15.3. Data required for pricing and accounting purposes or subject to legal retention requirements are not affected. Unless access is necessary, this data is also bound.

16. Communication

For information, corrections, suggestions and clarifications regarding the processing of your personal data and for the withdrawal of your consent, you may contact the responsible person responsible for processing your personal data at info@f2nv.com via email.

17. Changes in terms of use

17.1 In the event of significant changes to the Company Statement, which significantly differentiate our privacy practices, we will notify you by posting a relevant disclosure on our website www.f2nv.com.